Everything you need to know

Have questions about ordering custom press-on nails, sizing, or delivery? Explore answers below to find everything from nail prep advice to turnaround times and Melbourne pickup instructions.

Frequently asked questions

We want to ensure your custom press-on journey with Glossedbyalexis is seamless, simple, and exciting. Check out our most common inquiries regarding custom designs, sizing, pickup, and wear time.

How do I find my correct nail size?

You can accurately size your natural nails using the coin method or by purchasing a physical sizing kit directly from our shop. Having your precise measurements ensures a comfortable, long-lasting fit.

How do I place an order for a custom nail design?

You can request your personalized look by filling out the custom design order form located on our Custom Order Guide page. Share your ideas, shapes, lengths, and nail sizes, and we will bring your vision to life.

How long will my press-on nails last?

With proper natural nail prep and application, your press-on set can last up to 3 weeks. To maximize longevity, we provide and recommend high-quality KDS nail glue with your order.

Are your custom press-on nails reusable?

Yes, our press-ons are durable and made to be reusable. By gently removing them without acetone and lightly buffing away excess glue buildup under the nail tip, you can reapply them again and again.

What is the creation and processing turnaround time?

Each custom press-on set is handcrafted with care. It typically takes between 1 to 3 days to prepare and complete your order before it is dispatched for shipping or made available for local pickup.

How does local pickup work in Melbourne, Florida?

If you are local to Melbourne, FL, you can skip shipping fees by choosing pickup. Once your set is crafted and ready, we will coordinate a designated local meeting spot for you to collect your nails.

How long does standard shipping take and how is it tracked?

Shipping transit times vary depending on your destination distance. Detailed tracking and shipping confirmation info will be sent to you as soon as your package is mailed out.

What payment options are accepted?

You can complete payment directly online through our secure website checkout when ordering, or pay in person when arranging a local Melbourne pickup.

Ready to design your dream set?

Check out our step-by-step custom guide and submit your personalized nail request today.